Have a question or need assistance?

Feel free to contact us — our support team is always ready to help.

To ensure faster assistance, please include your Order Number or the email address used for your purchase (if applicable) in your message.

Before reaching out, you may also want to check our FAQs page, where many common questions are already answered.

Customer Support Information

Customer Support Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT)

Email: admin@1sttheworld.com

Our support team is available during business hours to assist with inquiries related to orders, products, shipping, and returns.

Business Locations

US Office: 814 Mission Street, Suite 600, San Francisco, CA 94103, United States

Vietnam Office (Head Office): 136 Street Elevent, Phuoc Binh Ward, District 9, Ho Chi Minh City, Vietnam